APARNA GOYAL
Bilingual professional with 6+ years of experience that allows me to bring strong writing, strategy, research & content management expertise within diverse organisational setups. Skilled in product marketing and management, and project management. On my way to enhancing my knowledge of sustainability and tech
LANGUAGES:
English (R, W, S) - Fluent
Hindi (R, W, S) - Fluent​​
SOFTWARE/TECHNICAL:
G-Suite ; Microsoft Suite ; Figma ; Canva ; WebFlow ; Premiere Pro ; Codepen ; Notion
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SOFT SKILLS:
Cross-functional ; Teamwork & Communication ; Leadership ; Creative ; Ideation ; Strategy ; Content Marketing ; UX Writing ; Research & Design ; Editing ; Proofreading ; Writing ; Digital Strategy ; Roadmapping ; Research ; Corporate Comms
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CERTIFICATIONS:
Jira - Agile With Atlassian
Google Analytics 4
EXPERIENCE AND PROFESSIONAL GROWTH:
1. PRODUCT MARKETING AND CONTENT STRATEGY | LOAM
MAR ‘24 - JUN ‘24 | SAN FRANCISCO, USA
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Strategically created and delivered website content along with design using Figma and WebFlow
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Created the go-to-market strategy for the web page and product
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Wrote thought pieces and newsletters on sustainability
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Led outreach and editing of podcasts and designed organic marketing strategy for the podcast
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2. SR. CREATIVE EXECUTIVE | FCB KINNECT
Oct ‘21 - OCT ‘22 | MUMBAI, INDIA
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Was the lead copywriter for brands including Tide, Ariel and Old Spice (P&G India), Oberoi Hotels and Asian Paints
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Brainstormed on and designed pitch decks for digital media strategy for brands like Tiffany & Co.
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Led and delivered on award-winning digital campaigns for Asian Paints and other brands
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Wrote long and short form copies aligned with brand and campaign goals, and for digital media
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Presented ideas to CMOs and brand managers for campaigns and social media/content strategies
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3. COPYWRITER | (RADIO) MIRCHI, TIMES GROUP
APR ‘21 - SEP ‘21 | NAGPUR, INDIA
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Created client collaterals in terms of radio ads, and multimedia strategy and content plans based on client goals
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Crafted station specific assets including filler content, stories, radio jingles and others Ideated on-ground activities for the station’s marketing and revenue generation
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Contributed with wide-ranging character voice overs for radio and client projects
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Onboarded and advised clients on how to leverage Mirchi’s media prowess and assets
4. SR. CONTENT MANAGER | WALNUT FOLKS | CONFLUENCR
SEP ‘20 - FEB ‘21 | NAGPUR, INDIA
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Led project management and delivery of digital marketing targets for local brands
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Led quality control from the creative team - including written collateral and artwork for digital media
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Looked into content management lifecycle - from ideation/planning to curation to scheduling and execution
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Recruited and managed a team of 7 writers to deliver on company and client targets
5. CREATIVE DIRECTOR | ADVIDS.CO
APR ‘17 - MAR ‘20 | PUNE, INDIA
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Delivered over 325 minutes (approx. $200k worth) of video content
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Was the content lead and project manager for key accounts and high price realisation projects including brands like Swarovski, European Union, Wilhelmsen and Amazon among others - with clients soliciting repeat business and requesting my involvement as project lead and/or writer
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Collaborated with design, art, sales, client satisfaction and voiceover teams to ensure successful project delivery
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Undertook kickoff calls for client onboarding and ensured team engagement with QCs and project management
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Was appointed as the head Hindi translator for vernacular deliverables
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Collaborated with team heads on enhancing processes and curating solutions to approach specific projects
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EDUCATION:​
1. NORTHWESTERN UNIVERSITY, MEDILL SCHOOL OF JOURNALISM (2024) CHICAGO, IL, USA
MSc. Journalism - Media Innovation and Content Strategy | MSJ Graduate Speaker | Ambassador.​
Product Management
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Led the development of a streaming and entertainment app, Streamer, driving a team of 3 for end-to-end planning and execution
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Applied product management principles to create detailed MRDs and PRDs
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Designed prototypes rooted in UX principles to enhance anticipated user engagement and experience
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Utilised agile methodologies, managing sprint backlogs and leading scrum sessions for iterative development
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Defined and segmented target audiences based on TAM, SAM and SOM
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Conducted comprehensive quantitative and qualitative research to inform product decisions and strategy
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Product Marketing and The Business of Innovation
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Designed a fintech product, SpendHappy, leveraging product marketing principles to align with user needs and market demands
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Conducted in-depth opportunity assessments to identify and prioritise high-impact market segments
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Developed strategic positioning and value proposition to differentiate the product in a competitive landscape
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Created prototypes to visualise and iterate on core product features
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Led comprehensive quantitative and qualitative user research to validate product-market fit and drive informed decisions
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Executed market research to uncover trends, competitor insights, and growth opportunities
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AI in Media
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Spearheaded the development of an AI-driven media product, BeeNice, to regulate comment behaviour and promote constructive online interactions
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Collaborated closely with a cross-functional team to integrate Perspective AI and OpenAI APIs, enabling automated comment flagging and rewriting suggestions
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Created the a functional MVP for BeeNice
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Crafted a comprehensive business plan to define market positioning, revenue streams, and growth strategies for product success
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Design Thinking
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Led the design of an innovative events app, Livent, applying core design principles to enhance user engagement
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Executed in-depth qualitative research, uncovering user motivations and behaviours to inform design direction
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Developed detailed personas, user journeys, and empathy maps to align the app’s experience with user needs
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Strategized and executed UX research plans, guiding iterative design improvements
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Authored clear, user-centred UX copy to streamline in-app navigation and user understanding
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Synthesised critical insights and integrated them into both low-fidelity and high-fidelity prototypes for seamless user experience
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Content Strategy
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For Oura Ring - a health tech company:
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Conducted a thorough audit of existing content and channels to assess alignment with brand objectives and marketing goals
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Crafted a robust content strategy to optimise the marketing funnel, target audience engagement, and drive measurable outcomes
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Developed a strategic, quarter-long content calendar featuring daily content recommendations and campaign initiatives across key channels to boost product awareness and conversions
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Produced compelling creative mocks to visualise campaign concepts and support content execution
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For Ecosia - a search engine that plants trees:
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Conducted a comprehensive audit of existing content and channels to evaluate effectiveness and alignment with brand objectives
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Analysed and documented current marketing goals and brand strategy to establish a clear baseline for strategic improvements
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Identified high-impact content pillars and delivered targeted recommendations to fill content gaps and elevate overall performance
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Data Journalism
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Identified varied data sources, gathered, organised, cleaned and analysed XML, JSON and other files
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Searched for patterns, trends and outliers to identify, pitch and craft a creative story about declining mural registrations in Chicago city
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Used data visualisations using tools like Flourish and Canva for pitches and stories
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Video, Audio and Code
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Sourced local stories and applied the foundations of video journalism to interview, frame, shoot, script and edit general assignment packages
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Assembled arts and culture stories about trivia nights in The Loop, Museum of Ice Cream and the the Kitchen Witch in Chicago
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Used the principles of audio reporting and podcasting to interview, record, assemble and edit the first episode of a podcast series focusing on Diabetes in South Asians
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Coded interactive storytelling pieces using HTML, CSS and Javascript
AR in Storytelling
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Worked with artist Bradley McCallum to create a multimedia installation using Augmented Reality to create an immersive experience of his artwork inspired by the legacy of conflict journalism - James “Jim” Foley
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Along with a team of 5, determined the narrative arc for the exhibit after interviewing stakeholders in Jim’s life
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Extensively analysed and sorted through primary source material - including Jim’s articles, notes, journals, photos and videos to produce recommendations for filmmakers, Efe Özmen to induct in the AR experience
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Curated the entire exhibit lineup and AR experience within Northwestern University’s Main Library, including content warnings and graphics to convey the vision for the exhibit
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2. RTM NAGPUR UNIVERSITY, HISLOP COLLEGE
NAGPUR, MH, INDIA
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MA Clinical Psychology (2016)
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Conducted research on the correlation between parenting styles and confidence in high school students
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Conducted research studying the correlation between welfare and organisational structures
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Researched abnormal psychology and practised multiple therapies to case studies
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Performed clinical tests
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Learnt basics of organisational, positive and forensic psychology
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Gathered in-depth case studies of a wide spectrum of patients
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Bachelor of Arts | Economics, Psychology, Political Science (2014)
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Studied microeconomics, macroeconomics
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Foundations of psychology and neurological concepts
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The local, state and national political system in India
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English literature
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PROJECTS:
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LEAD ACTOR in a short film - An Afternoon Haiku (Indian Film Project) - A 50 hour film making challenge with a theme released at midnight. Played one of the two female leads as a call girl in an LGBTQIA+ themed film
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ASSISTANT DIRECTOR in a short film - Rewind (Indian Film Project) - Conceptualized the plot, scripted and contributed to other stages of production
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BLOGGING (articles, poetry) - Wrote about travel, book reviews, thought pieces, poetry and a whole lot more