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APARNA GOYAL

Bilingual professional with 6+ years of experience that allows me to bring strong writing, strategy, research & content management expertise within diverse organisational setups. Skilled in product marketing and management, and project management. On my way to enhancing my knowledge of sustainability and tech

LANGUAGES:

English (R, W, S) - Fluent

Hindi (R, W, S) - Fluent​​
 

SOFTWARE/TECHNICAL:

G-Suite ; Microsoft Suite ; Figma ; Canva ; WebFlow ; Premiere Pro ; Codepen ; Notion

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SOFT SKILLS:

Cross-functional ; Teamwork & Communication ; Leadership ; Creative ; Ideation ; Strategy ; Content Marketing ; UX Writing ; Research & Design ; Editing ; Proofreading ; Writing ; Digital Strategy ; Roadmapping ; Research ; Corporate Comms

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CERTIFICATIONS:

Jira - Agile With Atlassian

Google Analytics 4
 

EXPERIENCE AND PROFESSIONAL GROWTH:

1. PRODUCT MARKETING AND CONTENT STRATEGY | LOAM

    MAR ‘24 - JUN ‘24 | SAN FRANCISCO, USA

  • Strategically created and delivered website content along with design using Figma and WebFlow

  • Created the go-to-market strategy for the web page and product

  • Wrote thought pieces and newsletters on sustainability

  • Led outreach and editing of podcasts and designed organic marketing strategy for the podcast

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2. SR. CREATIVE EXECUTIVE | FCB KINNECT

     Oct ‘21 - OCT ‘22 | MUMBAI, INDIA

  • Was the lead copywriter for brands including Tide, Ariel and Old Spice (P&G India), Oberoi Hotels and Asian Paints

  • Brainstormed on and designed pitch decks for digital media strategy for brands like Tiffany & Co.

  • Led and delivered on award-winning digital campaigns for Asian Paints and other brands

  • Wrote long and short form copies aligned with brand and campaign goals, and for digital media

  • Presented ideas to CMOs and brand managers for campaigns and social media/content strategies

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3. COPYWRITER | (RADIO) MIRCHI, TIMES GROUP

    APR ‘21 - SEP ‘21 | NAGPUR, INDIA

  • Created client collaterals in terms of radio ads, and multimedia strategy and content plans based on client goals

  • Crafted station specific assets including filler content, stories, radio jingles and others Ideated on-ground activities for the station’s marketing and revenue generation

  • Contributed with wide-ranging character voice overs for radio and client projects

  • Onboarded and advised clients on how to leverage Mirchi’s media prowess and assets

 

4. SR. CONTENT MANAGER | WALNUT FOLKS | CONFLUENCR

    SEP ‘20 - FEB ‘21 | NAGPUR, INDIA

  • Led project management and delivery of digital marketing targets for local brands

  • Led quality control from the creative team - including written collateral and artwork for digital media

  • Looked into content management lifecycle - from ideation/planning to curation to scheduling and execution

  • Recruited and managed a team of 7 writers to deliver on company and client targets

 

5. CREATIVE DIRECTOR | ADVIDS.CO

    APR ‘17 - MAR ‘20 | PUNE, INDIA

  • Delivered over 325 minutes (approx. $200k worth) of video content

  • Was the content lead and project manager for key accounts and high price realisation projects including brands like Swarovski, European Union, Wilhelmsen and Amazon among others - with clients soliciting repeat business and requesting my involvement as project lead and/or writer

  • Collaborated with design, art, sales, client satisfaction and voiceover teams to ensure successful project delivery

  • Undertook kickoff calls for client onboarding and ensured team engagement with QCs and project management

  • Was appointed as the head Hindi translator for vernacular deliverables

  • Collaborated with team heads on enhancing processes and curating solutions to approach specific projects

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EDUCATION:​

1. NORTHWESTERN UNIVERSITY, MEDILL SCHOOL OF JOURNALISM (2024) CHICAGO, IL, USA

MSc. Journalism - Media Innovation and Content Strategy | MSJ Graduate Speaker | Ambassador.​
 

Product Management

  • Led the development of a streaming and entertainment app, Streamer, driving a team of 3 for end-to-end planning and execution

  • Applied product management principles to create detailed MRDs and PRDs

  • Designed prototypes rooted in UX principles to enhance anticipated user engagement and experience

  • Utilised agile methodologies, managing sprint backlogs and leading scrum sessions for iterative development

  • Defined and segmented target audiences based on TAM, SAM and SOM

  • Conducted comprehensive quantitative and qualitative research to inform product decisions and strategy

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Product Marketing and The Business of Innovation

  • Designed a fintech product, SpendHappy, leveraging product marketing principles to align with user needs and market demands

  • Conducted in-depth opportunity assessments to identify and prioritise high-impact market segments

  • Developed strategic positioning and value proposition to differentiate the product in a competitive landscape

  • Created prototypes to visualise and iterate on core product features

  • Led comprehensive quantitative and qualitative user research to validate product-market fit and drive informed decisions

  • Executed market research to uncover trends, competitor insights, and growth opportunities

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AI in Media

  • Spearheaded the development of an AI-driven media product, BeeNice, to regulate comment behaviour and promote constructive online interactions

  • Collaborated closely with a cross-functional team to integrate Perspective AI and OpenAI APIs, enabling automated comment flagging and rewriting suggestions

  • Created the a functional MVP for BeeNice

  • Crafted a comprehensive business plan to define market positioning, revenue streams, and growth strategies for product success

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Design Thinking

  • Led the design of an innovative events app, Livent, applying core design principles to enhance user engagement

  • Executed in-depth qualitative research, uncovering user motivations and behaviours to inform design direction

  • Developed detailed personas, user journeys, and empathy maps to align the app’s experience with user needs

  • Strategized and executed UX research plans, guiding iterative design improvements

  • Authored clear, user-centred UX copy to streamline in-app navigation and user understanding

  • Synthesised critical insights and integrated them into both low-fidelity and high-fidelity prototypes for seamless user experience

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Content Strategy

  • For Oura Ring - a health tech company:

    • Conducted a thorough audit of existing content and channels to assess alignment with brand objectives and marketing goals

    • Crafted a robust content strategy to optimise the marketing funnel, target audience engagement, and drive measurable outcomes

    • Developed a strategic, quarter-long content calendar featuring daily content recommendations and campaign initiatives across key channels to boost product awareness and conversions

    • Produced compelling creative mocks to visualise campaign concepts and support content execution

  • For Ecosia - a search engine that plants trees:

    • Conducted a comprehensive audit of existing content and channels to evaluate effectiveness and alignment with brand objectives

    • Analysed and documented current marketing goals and brand strategy to establish a clear baseline for strategic improvements

    • Identified high-impact content pillars and delivered targeted recommendations to fill content gaps and elevate overall performance

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Data Journalism

  • Identified varied data sources, gathered, organised, cleaned and analysed XML, JSON and other files

  • Searched for patterns, trends and outliers to identify, pitch and craft a creative story about declining mural registrations in Chicago city

  • Used data visualisations using tools like Flourish and Canva for pitches and stories

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Video, Audio and Code

  • Sourced local stories and applied the foundations of video journalism to interview, frame, shoot, script and edit general assignment packages

  • Assembled arts and culture stories about trivia nights in The Loop, Museum of Ice Cream and the the Kitchen Witch in Chicago

  • Used the principles of audio reporting and podcasting to interview, record, assemble and edit the first episode of a podcast series focusing on Diabetes in South Asians

  • Coded interactive storytelling pieces using HTML, CSS and Javascript

 

AR in Storytelling

  • Worked with artist Bradley McCallum to create a multimedia installation using Augmented Reality to create an immersive experience of his artwork inspired by the legacy of conflict journalism - James “Jim” Foley

  • Along with a team of 5, determined the narrative arc for the exhibit after interviewing stakeholders in Jim’s life

  • Extensively analysed and sorted through primary source material - including Jim’s articles, notes, journals, photos and videos to produce recommendations for filmmakers, Efe Özmen to induct in the AR experience

  • Curated the entire exhibit lineup and AR experience within Northwestern University’s Main Library, including content warnings and graphics to convey the vision for the exhibit

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2. RTM NAGPUR UNIVERSITY, HISLOP COLLEGE

    NAGPUR, MH, INDIA

  • MA Clinical Psychology (2016)

    • Conducted research on the correlation between parenting styles and confidence in high school students

    • Conducted research studying the correlation between welfare and organisational structures

    • Researched abnormal psychology and practised multiple therapies to case studies

    • Performed clinical tests

    • Learnt basics of organisational, positive and forensic psychology

    • Gathered in-depth case studies of a wide spectrum of patients

  • Bachelor of Arts | Economics, Psychology, Political Science (2014)

    • Studied microeconomics, macroeconomics

    • Foundations of psychology and neurological concepts

    • The local, state and national political system in India

    • English literature

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PROJECTS:

  • LEAD ACTOR in a short film - An Afternoon Haiku (Indian Film Project) - A 50 hour film making challenge with a theme released at midnight. Played one of the two female leads as a call girl in an LGBTQIA+ themed film

  • ASSISTANT DIRECTOR in a short film - Rewind (Indian Film Project) - Conceptualized the plot, scripted and contributed to other stages of production

  • BLOGGING (articles, poetry) - Wrote about travel, book reviews, thought pieces, poetry and a whole lot more

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